Episode 113 · 5 December 2024 · 50 min

Tim Armandpour // CTO @ PagerDuty

Tim Armandpour · CTO, PagerDuty

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The guestTim Armandpour

Tim Armandpour is the Chief Technology Officer at PagerDuty, where he brings a 20-year history of applying technological innovation to maximize value to users. In his role, he leads the company's long-term technology strategy for the PagerDuty Operations Cloud, architecture vision, security, and technology research to support corporate development. Before joining PagerDuty, Tim led product management and engineering teams at Yapstone, a global payment solutions provider. He also led the global engineering teams at PayPal, delivering new product experiences across tablets, mobile devices, and the web. Prior to its acquisition by PayPal, he served as Vice President of Engineering at Zong. Tim began his career in 1999 as a Lead Engineer with Yodlee. Tim holds a bachelor’s degree in computer science from the University of California, San Diego. He also holds four U.S. patents.

Topics

DevOpsOn Call

Plan and PRACTICE for better incident response with insights from Tim Armandpour, CTO of PagerDuty. Learn the secrets to resilience from the team that mitigated the impact of a major outage—handling a 250% traffic surge while delivering on their SLA. Listen to find out:

🛠️ Why planning AND practice are both critical for incident response.
🚧 How to practice for incident response (e.g Failure Fridays with Chaos Engineering)
🧑‍🤝‍🧑 Ownership: Why tech AND business teams must join post-mortems.
☁️ How to mitigate the impact of your cloud provider’s lower SLA.
⚓ What architecture patterns are more resilient?
⚖️ WARNING: “bend” the CAP theorem at your own risk

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