Head of Infrastructure and Operations


Munich, Germany


Submitted on 2022-01-05


CARFAX Europe is looking for a Head of Infrastructure and Operations who shares their vision of changing the used car market in Europe for the better. The Head of Infrastructure and Operations will also be responsible for:

  • Managing the team that is responsible for operating, supporting and securing their cloud-based virtual infrastructure
  • Supporting the agile, cross-functional product development teams
  • Providing IT office support to the entire company
  • Implementing continuous optimization to ensure high quality code throughout.
  • Influencing which technologies to use and the overall system architecture. The ideal candidate should have at least 10 years of experience working in enterprise-level IT as well as experience in a disciplinary leadership role with at least 5 technical employees. 
Contact Person:
Susanne Lauterbach
  • English
  • Job Type:
    • Responsible for the teams that support our agile, cross-functional product development teams, as well as the rest of the organization.
    • Lead a dynamic and open-minded IT team with system administrators, software developers, and data analysts with a DevOps mindset.
    • Ensure high standards of quality through continuous optimization.
    • Influence which technologies to use and design the overall system architecture.
    • Lead a team that is responsible for operating and supporting our cloud-based virtual infrastructure, securing it and providing the rest of the office IT which supports our business.
    • Balance product timelines and team commitments in an exciting, fast-paced environment
    • Collaborate closely with the Senior Management Team, development teams, stakeholders, and internal customers
    • Support your team-members hands-on with tasks like:
      • reviewing AWS Terraform scripts
      • setting up firewalls and security systems
      • connecting a new colleague to the printer
    Technical Knowledge
    • In-depth knowledge of public clouds, containerized architectures, programming languages, databases, and Agile Software Development
    • You can read and write Infrastructure-as-Code for AWS, as well as talk intricacies of microservice architectures, and Kubernetes.
    • Experience in monitoring, planning, and managing technical security measures to protect the company infrastructure, services, and data
    • Experience with enterprise services like Okta, Jira, Zoom, MS 365 products, etc.
    • Experience with cloud-based infrastructure like AWS and Azure
    • Experience with a variety of open-source technologies
    • Open and collaborative working style, flexibility, communication skills, team spirit, can do attitude, as well as proper documentation and sharing as key working style
    • Fluency in English is required; you should feel comfortable working in a multicultural environment with English as the primary language
    • Exceptional attention to the technical details and problem-solving skills.
    • Excellent presentation skills with the ability to communicate technical information to users in a non-technical manner
    Required Experience
    • Minimum 10 years working experience in enterprise level IT including providing support of IT systems including day-to-day operations and problem resolution
    • Experience in a disciplinary leadership role with at least 5 technical employees
    More Details
    Benefits and Compensation
    • Work with a purpose and the chance to help shaping the future of our digital channels
    • A very pleasant working atmosphere in an international team (21 nationalities), where we take the term "work hard, play harder" to the next level. No jerks allowed!
    • Flexible working hours in a beautiful office with rooftop terrace in Munich
    • Flexible home office options
    • Fully company-funded pension plan, super competitive benefits, and great team events